Privacy & Data Protection
Your privacy matters to us. Learn how we collect, use, and protect your personal information to provide you with the best English learning experience while keeping your data secure.
Your Privacy Matters
At E-Elevate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our educational platform.
Information We Collect
We collect different types of information to provide and improve our educational services, personalize your learning experience, and ensure platform security.
Personal Information
Name, email address, phone number, educational background, and profile photo (optional)
Learning Data
Exam scores, performance analytics, learning progress, course enrollment, and assignment submissions
Technical Information
IP address, browser type, device information, usage patterns, and session data
Communication Data
Messages, feedback, support tickets, contact form submissions, and survey responses
How We Use Your Information
We use your information to provide educational services, personalize your learning experience, track progress, communicate updates, and ensure platform security.
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Educational Services
Provide and improve our learning platform -
Personalization
Customize your learning experience -
Progress Tracking
Monitor learning progress and provide feedback
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Communication
Send course updates and important information -
Security
Ensure platform security and prevent fraud -
Improvement
Analyze usage to enhance our services
Information Sharing
Important Notice
We do not sell, trade, or rent your personal information to third parties. We only share information in limited circumstances as outlined below.
With Your Consent
We may share information when you explicitly consent to such sharing.Service Providers
With trusted partners who help us operate our platform securely.Legal Requirements
When required by law or to protect our rights and users' safety.Business Transfers
In connection with mergers, acquisitions, or asset sales.Data Security
We implement industry-standard security measures to protect your information with multiple layers of protection.
Encryption
SSL/TLS encryption for all data transmission
Secure Storage
Protected databases with access controls
Access Control
Limited access to authorized personnel only
Monitoring
24/7 security monitoring and incident response
Your Privacy Rights
You have several rights regarding your personal information. We make it easy for you to exercise these rights.
Access
View and download your personal data stored on our platform
Correction
Update or correct any inaccurate personal information
Deletion
Request removal of your personal data from our systems
Portability
Export your data in a portable format for transfer
Restriction
Limit how we process your personal information
Objection
Object to certain types of data processing
Contact Us About Privacy
If you have any questions about this Privacy Policy or want to exercise your data rights, our privacy team is here to help.
- Email: privacy@e-elevate.com
- Website: Contact Form
- Company: Innodev Nexus SARL AU
Your Privacy is Protected
Continue your English learning journey with confidence, knowing your data is secure and your privacy is respected.